well, at least the lenght of installation is resolved

So, after countless emails and tweets with Frank, and a phone call from Mark and Timber (or Kimber), i am getting cable on SATURDAY. this saturday! just in time for.. wait...crap..baseball ;) I found out that in order to get DVR i need to give them my SSN. No Way Jose! also, found out that my installation cost and prorated first month will come in a bill, and that i dont have to pay up front. Very classy. Of course the first rep didnt know this infomation. But, all is well, for now!